ABOUT THIS PRIVACY POLICY
We care about your privacy and secure your data with the latest security standards.
WHO WE ARE
Our website address is: https://thekinkshop.com. Lady Petra Playground is a subsidiary of Inspired Inc. corporation. Our physical business is located in the greater Seattle area.
Personal Identification Information:
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You:
We may collect names; email addresses; mailing addresses; phone numbers; usernames; passwords; contact preferences; billing addresses; and other similar information.
Payment Data:
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processors. You may find their privacy notice link(s) here: Paypal Privacy Policy NMI Privacy Policy
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Customer Reviews
After a purchase, our company may send you a request for item reviews. If you choose to leave a review, you can choose to include your entire name, only first name, first name last initial, username or be anonymous. You can always come back and edit your review as well. However, the review becomes the property of our company regarding the product or service and we may use this on our different sales channels.
We also may send you an email asking about your product or service experience. Your reply can be used as a review. We will list your username provided, unless you specify otherwise. We will not list your review if you ask us not to. We will honor any requests to take down any of these reviews and will not disclose any personal identifying information.
Your review may also be used on other sales platforms as well to promote the product you reviewed. We will not disclose any of your private order information though, we will only disclose what you willingly typed in the product review. We generally, have an open policy regarding reviews whether positive or negative, however reviews that are spam, defaming, not authentic, abusive or threatening, or contains personally identifiable information, will not be posted.
Negative Reviews Are Responded To
We make every effort to promote a fair customer review system and encourage customers to share their experiences. Due to the changing behavior of how customers use reviews, we are finding that most customers do not make a review unless there is a problem with the product or service. Most customers today, due to many emails or busy schedules, will forget to change a negative review even when we have resolved the issue in their favor.
In a case where a customer leaves a negative review and has not previously reached out, we will reach out to them to solve the issue which may include a refund, exchange or replacement. If the issue has been solved then the negative review may be removed by us.
Non-personal Identification Information:
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
How Do We Keep Your Information Safe:
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the website within a secure environment.
Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will block the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at LadyPetraPlayground@gmail.com.
What Are Your Privacy Rights?
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
To request removal from data collection, make a request to LadyPetraPlayground@gmail.com.
Privacy Policy Last Updated: November 4, 2023
Lady Petra Playground 